What if… I want more than a road with Carlos and his bicicleta

If you are under 26, it’s your lucky day. The transport card for young people costs only 20€ per month and it allows you to travel within the Community of Madrid using every means of transport as many times as you want. You have three ways to obtain it:

  • Online, where you will receive the card in your specified address within 5 working days  (www.tarjetatransportepublico.es) . To do it online you have to attach a photo  of you and a copy of your ID or your passport.
  • In person, asking for an appointment in www.tarjetatransportepublico.es, in the Oficinas de Gestión, or calling 012. the day of the appointment, you will have to go to the designed office with the specified documentation (excluding the photo, that will be taken in the office). The card will be given to you right away.
  • Another option is getting the card directly in a smoke shop (In Spanish, “Estanco”) like the one located in Fuencarral Street, 80.

Here you have a list with all the smoke shops where you can get the card right away.


If you are a new user of this card, it will have a cost of 4€.

In case you lose your card or someone steals it from you, you need to email tarjetatransportepublico@crtm.es letting them know what happened, or you can go in person to one of these offices: Avenida de América, Moncloa, Príncipe Pío, Sol, Plaza de Castilla, Nuevos Ministerios, Ciudad Universitaria, Coslada Central, Torrejón de Ardoz, Alcalá de Henares, Leganés Central, Móstoles Central, Fuenlabrada Central, Valdemoro, Aranjuez or the CRTM headquarters in Ríos Rosas.


Whether by email or in person, the user will need to attach a form of responsibility.

Getting a new card in this case will have a cost of 6€